Support

Check iOS Settings, Notifications, Posage, and make sure notifications are allowed. Then in the app go to Settings, Reminders, and confirm the day and time are right and reminders are on. The app works fully without notifications. They are a convenience, not a requirement.

Open Settings and tap Restore purchases. If that does not unlock it, email us with the Apple ID you purchased with and we will sort it out. You will not be charged twice.

Subscriptions are managed by Apple, not by us. On your iPhone: Settings, your name, Subscriptions, Posage, Cancel. Cancelling stops future payments and you keep access until the end of the period you have paid for.

After that you can still read and export everything you have logged. Only adding new entries needs an active subscription. We will not hold your own records hostage.

Yes, whenever you like. Settings, then Export, gives you two options: a PDF summary written for a prescriber appointment, and a CSV containing every entry. Both are generated on your phone.

On your phone, and nowhere else. There is no account and no cloud sync. The privacy policy has the detail.

Because everything is stored locally, your log does not automatically follow you. Before switching, use Settings, Export to save a CSV somewhere safe. An encrypted iPhone backup restored onto the new device will also carry the app data across.

Any of them. You enter your own medication name, dose and schedule, and the app records what you tell it. Weekly injections and daily tablets work the same way.

No, and it never will. GLPosage is a log book. It does not provide medical advice, dosing recommendations, titration guidance or any interpretation of your symptoms. Every value in the app is one you entered. Always follow your prescriber’s instructions.

Please tell us. Email support@glposage.com. Bug reports and requests from people actually taking these medications shape what gets built next.